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Luckily for you, this means that key business decision-makers hang out here. Because of this, it’s no wonder Instagram got ten million new business accounts between 20. Instagram now serves as a valuable marketing tool with essential features that support business growth.

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However, they are probably not so good at filtering and correctly flagging spam emails, especially when it comes to new types or waves of spam.īy the way, other free email services are available.For many users, Instagram is a typical social media platform.īut the tides are shifting as it’s quickly becoming a popular platform for many companies. VM on the other hand seem much stricter about blocking potentially suspicious emails. On the other hand they are very good at detecting and flagging spam emails. I have had a Gmail account for years and my experience is that Gmail rarely if ever fails to accept an incoming email. Sadly, without access to information about the sending email it is very difficult, bordering on impossible, for the VM technical teams to determine exactly why the VM email servers are failing to accept an email. I think that VM seem to be very hot on making sure that incoming emails comply with the various security standards while others, such as Gmail, seem less concerned and are happy to overlook any slight issue (That's perhaps an oversimplification and I stress it's just my observation not a statement of fact.) The reason VM apparently 'blocks' emails is often down to way in which the email sender has configured the settings in their outgoing email service. The two services may be configured slightly differently hence why VM accepts emails from one and not the other. So, putting it simply, in this case the email from Facebook advising you of your account change was probably generated and sent by a different system to the one that sends out notifications. It also explains that the reason emails from, in this case, Facebook fail to arrive is more complex than simply 'VM are blocking Facebook.emails'.īehind the scenes, large organisations frequently have a number of different email services or systems each one handling different parts of their business operation. The fact that the email alerting you to the account change came through ok illustrates the complexity behind what on the surface appears to be a simple email operation. I am pleased that Gmail seems to be working ok for you. VM have stated that they are continuing to support existing email accounts but clearly email is not high on their list of business priorities going forward that email came through to alert me of an account change. VM stopped issuing new email addresses in May 2022, so new customers have to use a third party (non VM) email account and existing customers can no longer create new additional VM email accounts. Personally, I would encourage you to reconsider switching to a dedicated email provider as a longer term strategy.

'changing my email to something like gmail defeats the reason that your email service to blocking their emails' To determine exactly why and at what stage the problem is occurring the technical team will need information from the sender. VM do block emails from IP addresses that Spamhaus and other antispam blocklists flag up as senders of spam and they also block emails that fail VM's security checks on incoming email.

Sadly, without information from the sender's side it is almost impossible to discover why the email failed to arrive.

'I did see one post here where you asked a user to contact Facebook to use your server so you could see what was happening,' I presume that you have checked your VM webmail account to ensure that there are no filter rules set up? Hackers have been known to do that to disguise their activity on a hacked email account.

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September I haven’t been receiving any emails from Facebook or Instagram, as in notifications & password resets.

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